Account Executive

Job Description:

Supervises account service staff in the completion of all project activities to ensure high levels of client service, project work quality and profitability.

Specific Tasks/Responsibilities:

• Oversees the planning and execution of digital and offline marketing programs.
• Initiates and maintains contacts and communications with assigned clients to define their needs, obtain required input and develop proposals. Writes service reports as appropriate.
• Develops client proposals and plans.
• Creates and maintains time schedules, budgets, reports and correspondence as necessary.
• Supervises account team in development, input, production and implementation process of client projects. Assigns project activities to staff members. Monitors progress.
• Develops and trains staff to improve their skills and fulfill their job requirements.
• Delivers high quality end products within the confines of the client's budget while ensuring profitability.
• Reviews and approves client billing.
• Abides by published billing schedules.
• Manages digital projects.
• Manages expenses and income for the client budget.
• Enters all budgets into Workamajig.
• Maintains actual-to-budget project cost history.
• Monitors client aging reports, tracks past due invoices and collects on the invoices.
• Manages communications between account service and all internal departments as necessary to support the efficient development, quality production and superior delivery of client projects.
• Grows the gross income and profit for assigned clients.
• Performs the duties of Account Executive on specific projects as assigned.
• Travels as appropriate to support client programs.
• Maintains the confidentiality of sensitive client information.
• Maintains appropriate files and client service documentation.
• Keeps abreast of changes and trends in assigned clients' industries and communications field.