Account Executive

Job Description:

Supervises account service staff in the completion of all project activities to ensure high levels of client service, project work quality and profitability.

Specific Tasks/Responsibilities:

  • Oversees the planning and execution of digital and offline marketing programs.
  • Initiates and maintains contacts and communications with assigned clients to define their needs, obtain required input and develop proposals. Writes service reports as appropriate.
  • Develops client proposals and plans.
  • Creates and maintains time schedules, budgets, reports and correspondence as necessary.
  • Supervises account team in development, input, production and implementation process of client projects. Assigns project activities to staff members. Monitors progress.
  • Develops and trains staff to improve their skills and fulfill their job requirements.
  • Delivers high quality end products within the confines of the client's budget while ensuring profitability.
  • Reviews and approves client billing.
  • Abides by published billing schedules.
  • Manages digital projects.
  • Manages expenses and income for the client budget.
  • Enters all budgets into Workamajig.
  • Maintains actual-to-budget project cost history.
  • Monitors client aging reports, tracks past due invoices and collects on the invoices.
  • Manages communications between account service and all internal departments as necessary to support the efficient development, quality production and superior delivery of client projects.
  • Grows the gross income and profit for assigned clients.
  • Performs the duties of Account Executive on specific projects as assigned.
  • Travels as appropriate to support client programs.
  • Maintains the confidentiality of sensitive client information.
  • Maintains appropriate files and client service documentation.
  • Keeps abreast of changes and trends in assigned clients' industries and communications field.

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